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LegalPatchwork Privacy Policy

Updated November 19, 2021

Patchwork takes data privacy seriously. This privacy policy explains how we collect, share and use Personal Information, and how you can exercise your privacy rights.

If you have any questions or concerns about our use of your Personal Information, then please contact us using the contact details provided at the end of this page.

Privacy for users

When you interact with our Application, we collect information about you that could be used to identify you (“Personal Data”), including:

  • Information you provide us when you create an account

    Your username and your email address. If you log into Patchwork with a social networking credential, such as with your Twitter or Google account, we will ask permission to access basic information from that account, such as your name, email address, and profile photo.

  • Information we collect as you use our Application ("User Content")

    This consists of all messages, patches, and image patches that you send through the Application. All of this data is stored as a necessary part of the function of our Application, and messages that you share through Patchwork is only accessible by those who you have shared it with.

Automatically collected information

Certain data about the devices you use to connect to Patchwork and your use of our Application are automatically logged in our systems, including:

  • Location information: This is the geographic area where you use your computer (as indicated by an Internet Protocol (IP) address or similar identifier) when interacting with our Site, Software, and/or Services.
  • Log data. As with most websites and technology services delivered over the internet, our servers automatically collect data when you access or use our Site, Software, and/or Services and record it in log files. This log data may include IP address, browser type and settings, date and time of use, information about browser configuration, language preferences, and cookie data.
  • Usage information. This is information about the Patchwork Site, Software, and/or Services you use and how you use them. For example, we will know how many users log in on a specific day or perform a certain action such as sending a message. We use this aggregated information to better understand and optimize our Application.
  • Device information. This is data from your computer or mobile device, such as the type of hardware and software you are using (for example, your operating system and browser type), as well as unique device identifiers for devices that are using Patchwork Software.

How does Patchwork use my Information?

We use, process, and store your information as necessary to perform our contract with you and for our legitimate business interests, including:

  • To help us provide and administer our Application, authenticate users for security purposes, allow you to communicate with others, develop new features, fix bugs, and overall make our Application better.
  • To communicate with you about your use of our Site, Software, and/or Services, product announcements, and software updates, as well as respond to your requests for assistance, including providing account verification support if you’re having difficulty accessing your account.
  • To display User Content associated with your account and make sure it is available to you when you use our Services.
  • To calculate aggregate statistics on the number of unique devices using our Site, Software, and/or Services, to allow us to better understand how people are using our application and where we can improve.

Data storage, transfer, retention, and deletion

Where is my Information stored?

Information submitted to Patchwork will be transferred to, processed, and stored in the United States. If you post or transfer any Information to or through our Site, Software, and/or Services, you are agreeing to such Information, including Personal Data and User Content, being hosted and accessed in the United States. Please note that the laws of the United States may be different from the privacy laws applicable to the place where you are resident.

How secure is my Information?

Patchwork is committed to protecting the security of your Information and takes reasonable precautions to protect it. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of Information you transmit to us, including Personal Data and User Content; accordingly, you acknowledge that you do so at your own risk.

We use industry-standard encryption to protect your data in transit and at rest.

We recommend that you take the appropriate steps to secure all computing devices that you use in connection with our Site, Software, and/or Services.

If Patchwork learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site.

How can I delete my Personal Data from Patchwork?

You can remove your Personal Data from Patchwork at any time by deleting your account, which can be done by sending an email to asking to delete your account.

How long is Personal Data retained?

You can remove your Personal Data from Patchwork at any time by deleting your account as described above. However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

General Questions

Does Patchwork sell or rent my Personal Data?

No, Patchwork does not sell or rent your Personal Data.

Does Patchwork use cookies?

Cookies are small text files stored on your device and used by web browsers to deliver personalized content and remember logins and account settings. Patchwork uses cookies to collect usage and analytic data that helps us provide our Site, Software, and/or Services to you,

Will Patchwork send me emails?

From time to time, we may want to contact you with information about product announcements, software updates, and special offers. We also may want to contact you with information about products and services from our business partners. You may opt out of such communications at any time by clicking the “unsubscribe” link found within Patchwork emails and changing your contact preferences. All Patchwork account holders will continue to receive transactional messages related to our Services, even if you unsubscribe from promotional emails.

Will this Privacy Policy ever change?

As Patchwork evolves, we may need to update this Policy to keep pace with changes in our Site, Software, and Services, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you of any material changes that impact your rights under this Policy by email (to your most recently provided email address) or post any other revisions to this Policy, along with their effective date, in an easy-to-find area of the Site, so we recommend that you periodically check back here to stay informed of any changes. Please note that your continued use of Patchwork after any change means that you agree with and consent to be bound by the new Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to it, you will need to delete your Patchwork account.

Contact us

You may contact us with any questions relating to this Privacy Policy by submitting a help desk request here or by contacting us at

For the purposes of this Policy, when we say “Patchwork,” “we,” or “us,” we mean

ModoSuite, Inc.
720 Livingston Ave.
Syracuse, NY 13210, USA.